Welcome to Prime Flooring’s FAQ section. Here you’ll find answers to the most commonly asked questions about our flooring products, services, and policies.
We offer a wide range of premium flooring solutions including:
Each category is available in multiple finishes, textures, and specifications for residential, commercial, and outdoor use.
Choosing the right flooring depends on usage, location (indoor/outdoor), foot traffic, moisture levels, and design preferences.
Our experts are available to help you select the ideal flooring type based on your budget, style, and durability needs.
While we do not directly offer installation, we provide detailed installation guides, best practices, and support to your contractors or dealers. We also connect you with trusted professionals in your area when possible.
Yes, several of our options — such as SPC vinyl and WPC flooring — are waterproof and suitable for kitchens, bathrooms, and outdoor areas. Other products like engineered or laminate are water-resistant to varying degrees.
Our products are globally sourced from trusted manufacturers in the USA, Europe, Malaysia, China, and the Middle East, ensuring top-notch quality, compliance with international standards, and long-lasting performance.
Yes. We provide samples for most flooring types so you can see and feel the texture, color, and finish before finalizing your decision.
Delivery times vary based on your location and the product in stock. For in-stock items, delivery typically takes 5–10 working days. Custom or bulk orders may take longer, and we’ll inform you at the time of order confirmation.
Yes. All our flooring products are backed by manufacturer warranties, which vary by type. For example:
We offer a complete care and maintenance guide for each flooring type. General tips include regular sweeping, using PH-neutral cleaners, and avoiding excessive water exposure (unless it’s waterproof flooring).
Absolutely. We work closely with dealers, architects, interior designers, and contractors to supply bulk materials, marketing support, and technical guidance.
Yes. We offer shipping across India and support international logistics through our global distribution network, depending on order size and destination.
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